Fulfillment Policy

At Ballotify Nexus, we are committed to providing efficient and reliable fulfillment services for our customers. This policy outlines the procedures and expectations related to order fulfillment and delivery.

Order Processing

Once you place an order with Ballotify Nexus, you will receive an order confirmation email containing the details of your purchase. Please review this confirmation carefully to ensure accuracy.

Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer.

If you need to make changes to your order, such as updating shipping information or adding/removing items, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

Shipping

We offer various shipping methods to meet your needs, including standard, expedited, and express shipping options. The availability of these options may vary depending on your location and the items in your order.

Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. You will be able to view the shipping cost during the checkout process before completing your purchase.

Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-7 business days, while expedited and express shipping options offer faster delivery times.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please note that returned items must be in their original condition and packaging.

To initiate a return, please contact our customer support team for instructions. You will be responsible for return shipping costs unless the return is due to an error on our part.

Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned item(s). Please allow additional time for your financial institution to process the refund.